Privacy Policy
PCC Auto Parts Marketplace
Website: https://pccautoparts.com/
Effective Date: March 14, 2026
PCC Auto Parts Marketplace (“PCC Auto Parts,” “Marketplace,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use https://pccautoparts.com/ and related services.
By using our website, creating an account, purchasing products, registering as a vendor, or otherwise interacting with the marketplace, you agree to this Privacy Policy.
1. About the Marketplace
PCC Auto Parts Marketplace is a multi-vendor marketplace where independent third-party vendors may list and sell automotive parts, car accessories, performance parts, and related products.
Because this is a multi-vendor platform, some personal information may be shared with the applicable vendor where necessary to complete transactions, fulfill orders, provide support, or comply with legal obligations.
2. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
This may include:
- name,
- billing address,
- shipping address,
- email address,
- phone number,
- account login details,
- order details,
- payment-related information,
- support messages,
- vendor registration details,
- business information,
- tax-related details where required,
- product reviews or other content you submit.
b. Account and Transaction Information
We may collect information related to:
- account creation,
- login activity,
- purchase history,
- order status,
- return requests,
- refund requests,
- vendor payout-related records,
- shipping information,
- communications with vendors or support.
c. Technical and Usage Information
We may automatically collect:
- IP address,
- browser type,
- device type,
- operating system,
- pages visited,
- referral source,
- date and time of access,
- click activity,
- approximate location based on IP,
- cookies and similar tracking data.
d. Payment Information
Payments may be processed by third-party payment processors. We may receive limited payment-related information such as payment status, payment method type, and transaction reference details, but we do not necessarily store full card details on our servers unless expressly stated.
3. How We Use Your Information
We may use your information for purposes including:
- creating and managing your account,
- processing orders and payments,
- sharing order details with applicable vendors,
- shipping and delivery coordination,
- customer support,
- returns, refunds, and dispute handling,
- vendor registration and management,
- fraud prevention,
- platform security,
- legal compliance,
- sending service-related communications,
- improving website performance,
- analytics and marketing,
- enforcing marketplace policies.
4. Sharing Information with Vendors
Because PCC Auto Parts Marketplace is a multi-vendor platform, when you place an order, your relevant information may be shared with the applicable vendor, including as needed:
- name,
- shipping address,
- contact details,
- order details,
- customer communication necessary for order fulfillment.
Vendors are independently responsible for how they handle the information provided to them, subject to their legal obligations and marketplace policies.
5. Sharing Information with Service Providers
We may share information with third-party service providers where reasonably necessary to operate the marketplace, including:
- payment processors,
- hosting providers,
- security providers,
- email delivery services,
- SMS or authentication providers,
- analytics providers,
- shipping integrations,
- plugin or software providers,
- customer support tools,
- legal, accounting, or compliance advisors.
We may also disclose information where required by law, court order, subpoena, regulatory request, or to protect the rights, safety, security, or operations of the marketplace or others.
6. Cookies and Tracking Technologies
We may use cookies, pixels, sessions, and similar technologies to:
- keep users logged in,
- remember preferences,
- operate carts and checkout,
- analyze website traffic,
- improve functionality,
- support marketing and advertising,
- enhance security.
You can control some cookie settings through your browser. Disabling cookies may affect website functionality.
7. Marketing Communications
We may send service-related emails or messages regarding your account, orders, policy updates, security alerts, and vendor-related activity.
Where permitted by law, we may also send promotional or marketing communications. You may unsubscribe from marketing emails using the unsubscribe option in those messages. Even if you opt out of marketing communications, we may still send important service-related notices.
8. Data Retention
We retain information for as long as reasonably necessary for:
- account administration,
- order processing,
- vendor operations,
- legal compliance,
- fraud prevention,
- dispute resolution,
- tax and accounting recordkeeping,
- enforcement of policies and agreements.
Retention periods may vary depending on the nature of the information and applicable law.
9. Account Security
We take reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for keeping your login credentials confidential and for protecting access to your account.
10. Vendor Responsibility for Customer Data
Vendors may receive buyer information necessary to fulfill orders and provide support. Vendors must use such information only for lawful marketplace-related purposes, including order fulfillment, customer service, returns, and legal compliance.
Vendors must not misuse customer information, sell it without authorization, or use it for unauthorized marketing or unrelated purposes.
11. Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law. If we become aware that such information has been collected improperly, we may delete it.
12. Cross-Border Data Use
Because the marketplace may serve users and vendors in different regions, your information may be processed, stored, or accessed in jurisdictions outside your province, state, or country, where privacy laws may differ.
By using the website, you acknowledge that such cross-border processing may occur where necessary to operate the marketplace.
13. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- request access to your data,
- request correction of inaccurate data,
- request deletion where applicable,
- withdraw consent where processing is based on consent,
- object to certain processing,
- request information about how data is used.
These rights are subject to legal limitations, identity verification, and applicable exceptions.
14. Third-Party Links and Services
Our website may contain links to third-party websites, services, or tools. We are not responsible for the privacy practices, content, or policies of third-party websites or services.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on the website. Continued use of the website after changes are posted means you accept the updated Privacy Policy.
16. Contact
If you have any questions about this Privacy Policy or your personal information, please contact: