Customer Terms / Buyer Policy
PCC Auto Parts Marketplace
Website: https://pccautoparts.com/
Effective Date: March 14, 2026
This Customer Terms / Buyer Policy governs purchases made by customers (“Buyer,” “you,” or “your”) through PCC Auto Parts Marketplace (“Marketplace,” “we,” “us,” or “our”) at https://pccautoparts.com/.
By using the website or purchasing through the marketplace, you agree to this Customer Terms / Buyer Policy.
1. Marketplace Role
PCC Auto Parts Marketplace is an online multi-vendor marketplace where independent third-party sellers (“Vendors”) list and sell automotive parts, car accessories, performance products, and related items.
Unless expressly stated otherwise for a specific product, PCC Auto Parts Marketplace is not the manufacturer, direct seller, importer, distributor, or installer of third-party vendor products. The applicable vendor is primarily responsible for its listings, product details, pricing, fitment information, warranties, shipping, fulfillment, returns, and legal compliance.
2. Buyer Responsibility to Review Product Information
Before placing an order, you are responsible for carefully reviewing all product information, including:
- title,
- description,
- images,
- specifications,
- fitment details,
- warranty information,
- shipping terms,
- return eligibility,
- condition,
- price.
Automotive parts and accessories may vary based on vehicle year, make, model, trim, engine, region, and configuration. It is your responsibility to confirm compatibility and suitability before purchase.
3. Fitment and Compatibility
You acknowledge and agree that you are solely responsible for verifying that a product is correct for your specific vehicle or intended application before purchase and before installation.
PCC Auto Parts Marketplace is not responsible for:
- incorrect part selection,
- compatibility issues,
- fitment errors,
- installation failure,
- labor charges,
- mechanic fees,
- towing costs,
- rental vehicle costs,
- loss of use,
- vehicle damage,
- delays caused by ordering the wrong part.
If a vendor provides fitment information, such information is provided by that vendor and remains the vendor’s responsibility.
4. Product Listings and Vendor Information
Product listings on the marketplace are created and/or supplied by vendors. While we may review listings from time to time, we do not guarantee that product descriptions, specifications, images, availability, pricing, fitment details, legality, or performance claims are always complete, current, accurate, or error-free.
Buyers purchase products at their own discretion and risk.
5. Orders and Acceptance
All orders are subject to review, acceptance, availability, payment authorization, and fraud screening. PCC Auto Parts Marketplace and/or the applicable vendor reserve the right to cancel, reject, or limit any order at any time for reasons including:
- out-of-stock items,
- pricing errors,
- suspicious activity,
- payment issues,
- legal or shipping restrictions,
- listing errors,
- inability to fulfill the order.
Submission of an order does not guarantee acceptance.
6. Pricing and Payment
Prices shown on the website are subject to change without notice. Although we strive for accuracy, pricing, tax, shipping, or listing errors may occur. We reserve the right to correct such errors and cancel affected orders where appropriate.
By placing an order, you agree to pay the full amount shown at checkout, including applicable product cost, taxes, shipping fees, duties, or any other disclosed charges.
7. Shipping and Delivery
Shipping and fulfillment may be handled by the applicable vendor, the marketplace, or third-party logistics providers depending on the product.
Delivery timelines are estimates only unless expressly guaranteed. Delays may occur due to vendor processing, carrier disruptions, customs, weather, inventory issues, address errors, force majeure events, or other circumstances beyond our control.
Where a product is sold by a third-party vendor, the vendor is primarily responsible for fulfillment and shipping performance.
8. Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are subject to the return policy stated on the website and, where applicable, the specific vendor’s return terms.
Certain products may be non-returnable, including but not limited to:
- installed parts,
- used items,
- damaged items,
- electrical components,
- custom or special-order items,
- clearance products,
- final sale items.
You must not install or use a product if you intend to return it, unless the return policy expressly allows that condition.
Refunds may be denied where a return does not meet the applicable conditions.
9. Warranties
Any warranty available on a product is provided solely by the applicable vendor or manufacturer unless explicitly stated otherwise in writing by PCC Auto Parts Marketplace.
PCC Auto Parts Marketplace does not independently guarantee any product warranty, performance level, road legality, emissions compliance, durability, or fitness for your intended purpose.
10. Installation and Professional Advice
Automotive products may require technical knowledge or professional installation. You are responsible for determining whether professional installation is needed.
PCC Auto Parts Marketplace is not responsible for losses, injury, damage, or expense resulting from:
- improper installation,
- misuse,
- modification,
- incorrect handling,
- failure to follow instructions,
- use of incompatible parts.
11. Performance Parts and Legal Use
Certain products, especially performance or modified-use parts, may not be legal for road use in all jurisdictions and may be intended for off-road, racing, or show use only.
It is your responsibility to verify whether a product is legal to purchase, install, possess, or use in your province, state, territory, or country. PCC Auto Parts Marketplace is not responsible for fines, failed inspections, emissions violations, registration issues, or other consequences resulting from the use of such products.
12. Limitation of Marketplace Responsibility
To the fullest extent permitted by law, PCC Auto Parts Marketplace is not liable for:
- vendor conduct or non-performance,
- inaccurate listings,
- wrong or incompatible parts,
- product defects,
- installation issues,
- labor or mechanic charges,
- shipping delays,
- lost packages,
- customs delays,
- missed deadlines,
- vehicle downtime,
- business interruption,
- indirect or consequential losses.
Where liability cannot be excluded by law, it shall be limited to the maximum extent permitted by applicable law.
13. Buyer Conduct
You agree to use the website lawfully and respectfully. You must not:
- provide false account or payment information,
- place fraudulent or abusive orders,
- misuse chargebacks,
- harass vendors or support staff,
- misuse coupons, promotions, or return systems,
- attempt to interfere with website operations or security.
We reserve the right to suspend, restrict, or terminate access for abusive or fraudulent conduct.
14. Product Images and Colors
Product images are for general reference only. Actual items may differ in color, packaging, branding, finish, included accessories, or appearance depending on supplier updates, manufacturing changes, and screen settings.
15. No Technical Advice or Guarantee
Any information on the website, including product descriptions, blog posts, fitment references, or customer support messages, is for general informational purposes only and does not constitute professional mechanical, engineering, safety, legal, or regulatory advice.
You should consult a qualified professional where appropriate.
16. Intellectual Property
All website content owned by PCC Auto Parts Marketplace, including original text, graphics, logos, design, and site structure, is protected by applicable intellectual property laws. Unauthorized copying, scraping, republication, or commercial use is prohibited.
Third-party brand names, part numbers, and trademarks remain the property of their respective owners.
17. Account Suspension and Order Restrictions
We reserve the right to restrict, suspend, cancel, or terminate accounts, orders, or website access at our discretion where necessary for fraud prevention, policy enforcement, payment security, legal compliance, or protection of the marketplace, vendors, or other users.
18. Changes to This Policy
We may revise this Customer Terms / Buyer Policy from time to time by posting an updated version on the website. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
19. Governing Law
This policy shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which PCC Auto Parts Marketplace operates, without regard to conflict of law principles. Any dispute shall be subject to the competent courts of that jurisdiction, unless applicable law requires otherwise.
20. Contact
If you have questions about this Customer Terms / Buyer Policy, please contact: